Question 1

How is CTC different from other therapy directories?

Accepted Answer

Unlike algorithm-based platforms, every referral is personally reviewed by a licensed clinician who considers your unique needs, personality, and goals. You're understood by a person, not sorted by a machine.

Question 2

How does the concierge process work?

Accepted Answer

1. Schedule a complimentary consultation with our clinical team
2. Share your story, goals, and what matters most to you
3. Receive 2-3 personalized clinician recommendations within 3-5 business days
4. Reach out directly to the clinician who feels right

Question 3

Is the concierge service really complimentary?

Accepted Answer

**Yes, 100% free for clients.** No consultation fees, no referral fees, no hidden costs, no commissions. You only pay your chosen clinician directly at their stated rates. CTC is funded entirely by clinician memberships.

Question 4

How are clinicians selected?

Accepted Answer

Every clinician goes through license verification, in-depth review of clinical experience, interviews about therapeutic philosophy, and reference checks. We prioritize quality over quantity.

Question 5

What if my first referral isn't the right fit?

Accepted Answer

Simply reach out and we'll provide additional recommendations at no extra cost. We use what you learned from the first experience to refine our suggestions.

Question 6

Do clinicians offer virtual sessions?

Accepted Answer

Yes! Many clinicians offer telehealth, in-person, or hybrid options. Indicate your preference during consultation and we'll prioritize clinicians who match.

Question 7

How is my information protected?

Accepted Answer

Your information is treated with strict confidentiality, following HIPAA guidelines. Only our clinical concierge team reviews your information to make recommendations. Details are not shared with clinicians until you choose to contact them directly.

Question 8

What are the membership requirements?

Accepted Answer

Active, unrestricted license (LCSW, LMFT, LPC, PsyD, PhD, or equivalent), demonstrated specialty expertise, and commitment to professional development. We interview all applicants to ensure mutual fit.

Question 9

What's the difference between Essential and Enhanced?

Accepted Answer

**Essential ($75/month):** Profile in Collective + client referrals

**Enhanced ($125/month):** Everything in Essential + peer consultation groups, networking events, and priority visibility

Save 20% with annual billing.

Question 10

How does billing work?

Accepted Answer

Monthly or annual billing via credit card. No per-referral fees or commissions. 14-day satisfaction guarantee for new members. Email hello@curatedtherapycollective.com for billing questions or to cancel.

Question 11

How many referrals should I expect?

Accepted Answer

We don't make volume promises. Referrals depend on your specialty, location, and availability. Quality matters more than quantity—one well-aligned client is worth more than ten misaligned consultations.

Question 12

How are clients referred to me?

Accepted Answer

Our clinical team matches clients based on their needs, preferences, and your stated specialties. Each referral represents a client whose needs genuinely align with your expertise.

Question 13

Can I pause referrals when my caseload is full?

Accepted Answer

Yes, pause your profile anytime through your dashboard with a single click. Your membership remains active and you can resume whenever ready.

Question 14

What are my first steps after approval?

Accepted Answer

1. Activate your account via the link in your approval email
2. Complete your profile (photo, bio, availability)
3. Review the Clinician Guide
4. Start receiving referrals once your profile is active

Question 15

Do I maintain full independence?

Accepted Answer

Yes. CTC is a referral collective, not an employer. You maintain complete autonomy over your rates, schedule, policies, and therapeutic approach. Membership is non-exclusive.

Question 16

I can't log in or didn't receive my activation email

Accepted Answer

Check your spam folder for the activation email. Try the 'Forgot Password' link if needed. If issues persist, email hello@curatedtherapycollective.com with your registered email address.

Question 17

How do I contact support?

Accepted Answer

Reach our team via the Contact page or email hello@curatedtherapycollective.com. We typically respond within 24 business hours.

Frequently Asked Questions

Our Concierge Service is 100% Complimentary

Our Clinician-Led Approach

About Our Collective

Privacy

Still have questions?